- Research Services
- M&E Services
- Management Consultant & Advisory Services
RESEARCH SERVICES
To us research is simply searching for and gathering information to answer a particular question or problem. We use the uncovered insights to assist our clients to re-define, re-enforce, re-think, re-orient and refocus their strategic intents. We conduct research in order to assist our clients with solutions that help them to design or revise strategic interventions. We specialise in both qualitative and quantitative research
OUR DISTINCTIVE AREA OF RESEARCH EXPERTISE include:
Customer Satisfaction Research
Needs Gap Analysis
Employee Engagement Research
Brand Research
Stakeholder Research
Audience Research
Communications Research
Service Quality Research
Omnibus Survey Research
Benchmark Studies
To us research is simply searching for and gathering information to answer a particular question or problem. We use the uncovered insights to assist our clients to re-define, re-enforce, re-think, re-orient and refocus their strategic intents. We conduct research in order to assist our clients with solutions that help them to design or revise strategic interventions. We specialise in both qualitative and quantitative research
OUR DISTINCTIVE AREA OF RESEARCH EXPERTISE include:
Customer Satisfaction Research
Needs Gap Analysis
Employee Engagement Research
Brand Research
Stakeholder Research
Audience Research
Communications Research
Service Quality Research
Omnibus Survey Research
Benchmark Studies
MONITORING & EVALUATION (M&E)
M&E is critical for building a strong, global evidence base around a diverse range of interventions being implemented to address developmental challenges or issues. M&E helps with identifying the most valuable and efficient use of resources. It is critical for developing objective conclusions regarding the extent to which interventions can be judged a “success”. Through our M&E solutions we provide the necessary data to guide strategic planning, to design and implement programmes and projects, and to allocate and re-allocate resources in better ways.
OUR CORE M&E SERVICE SOLUTIONS include:
Programme Evaluation
Strategy/ Project / Policy Evaluation
Review of M&E systems
M&E Capacity Development
Key Performance Indicators Development
Impact Assessment
Performance Evaluation
M&E Implementation
M&E Design
M&E is critical for building a strong, global evidence base around a diverse range of interventions being implemented to address developmental challenges or issues. M&E helps with identifying the most valuable and efficient use of resources. It is critical for developing objective conclusions regarding the extent to which interventions can be judged a “success”. Through our M&E solutions we provide the necessary data to guide strategic planning, to design and implement programmes and projects, and to allocate and re-allocate resources in better ways.
OUR CORE M&E SERVICE SOLUTIONS include:
Programme Evaluation
Strategy/ Project / Policy Evaluation
Review of M&E systems
M&E Capacity Development
Key Performance Indicators Development
Impact Assessment
Performance Evaluation
M&E Implementation
M&E Design
MANAGEMENT CONSULTING & ADVISORY SERVICES
Our management consultants are problem-solvers and we combine our unique blend of expertise and knowledge to provide tailored solutions to our clients. In offering advice, we always envisage to get closer to and know more about our clients in order to offer the best thought-through advice anchored in relevant knowledge base. At WBC Business Solutions we assist our clients to improve by taking advantage of opportunities as they arise. Our advisory service solutions are multi-disciplinary & based on years of practice experience.
OUR CORE MANAGEMENT CONSULTING & ADVISORY SERVICES competencies include
Business Management
Strategy Development
Policy Review & Development
Customer Strategy & Marketing
Turnaround
Process Review
Brand Profiling
Stakeholder Management
Relationship Building & Sustainability
Strategy Implementation
Service Quality
Capacity Building